Sunday, March 4, 2018

Scentsy Survey Results

Scentsy Survey Results

Scentsy Survey Results

Scentsy survey results for Scentsy Wax Bars scents, throw, quality, prices, customer service and more. 95 anonymous participants completed this survey. The survey was only open to people who have used Scentsy wax melts, and submissions could only be made one time by the same person.

SCENT QUALITY
How good they smell
ChoiceVotes
Poor0
Fair6
Good24
Very Good39
Excellent26


THROW
How far you can smell scent in room when melting
ChoiceVotes
Poor7
Fair13
Good22
Very Good38
Excellent15


SCENT DURATION
How long the scent lasts when melted
ChoiceVotes
Under 1 hour0
1-2 hours4
2-4 hours11
4-6 hours23
6-8 hours26
Over 8 hours30


SCENT UNIQUENESS
Are they different from scents you’ve smelled from other companies?
ChoiceVotes
No unique scents3
Some unique scents33
Many unique scents50
Every scent is unique8


EASE OF USE
How easy to get out of package, to handle, cut, clean up, etc.
ChoiceVotes
Not Good0
Average60
Good34


WAX HARDNESS
ChoiceVotes
Very Soft/Messy1
Soft26
Average43
Hard22
Very Hard2


BEST WARMER TO USE
ChoiceVotes
25W Bulb Warmer57
20W Hotplate Warmer30
15W Warmer23
24W Hotplate Warmer14
Tealight Warmer10
12W Warmer8
Other7
40W Warmer6


PRESENTATION
Label artwork, packaging, how the wax looks, etc.
ChoiceVotes
Poor3
Fair12
Good34
Very Good22
Excellent24


PRICES
Not including shipping
ChoiceVotes
Low1
Average25
High69


SHIPPING CHARGES
ChoiceVotes
Low7
Average43
High45


TAT (TURNAROUND TIME)
Once an order is placed (including shipping time)
ChoiceVotes
Short29
Average59
Long7


AVAILABILITY
How often the company is open or closed, how often they sell out of products, etc.
ChoiceVotes
Poor1
Fair8
Good22
Very Good28
Excellent36


CUSTOMER SERVICE
ChoiceVotes
Poor0
Fair7
Good29
Very Good27
Excellent29


Would you buy Scentsy wax bars again and/or recommend them to others?
ChoiceVotes
Absolutely Yes48
Probably19
Maybe19
Probably Not6
Definitely Not3




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